The company’s primary focus has always been providing the best customer service in the industry. We realize that moving is very stressful, and our number one goal is to ensure that all of our customers are well informed and comfortable with choosing the shipping company that best suits their needs; and although we realize that price is important, we believe it is our superior customer service that sets us apart from our competition. If our customers have an issue, problem or a complaint we take them very serious and do our best to review, resolve and prevent them from happening them in the future.
Contact Information:
http://www.shipsmart.com
eServices@shipsmart.com
(866) 333-8018
783 Rio Del Mar Blvd Suite 9 Aptos 95003 United States
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Mary
USSuch a professional job! Furniture was well wrapped and taken care of! We’d definitely use them again!
Deborah
USExceptional Service, very detailed, efficient and a pleasure to work with!! Would definitely consider them again.
Don
USPick up and delivery were on time and info promptly given about the route the shipment took. Excellent communication during the whole process.
Lorraine
USGreat service, price & delivery!
Linda
USExcellent service I shipped two family tables to my nephew in Chicago. The men arrived at my house a few minutes before the scheduled time, went upstairs and collected the tables and left all within 5 minutes. Ship Smart arranged delivery with my nephew, and the tables were delivered in good condition. I was kept informed throughout the process, and am very satisfied.
Kathy
USShip Smart did a marvelous job of shipping an executive desk to NY and a jukebox to AZ for us. We chose to have both crated for extra piece of mind. Both arrived in the same condition they had departed the house. The recipients were impressed by the packing. Ship Smart did a great job of keeping us informed during the process of collecting, transporting and delivering these heirlooms.
Norma
USShip Smart is on time for pick up, they are careful with my items, and the items arrive at the destination in great condition. I’ve used Ship Smart three times and I’m planning a fourth right now. Employees are very nice and knowledgeable and call you back when they say they will.
Anita
USShipsmart is a bit pricey, but you get what you pay for. We have used them twice, from New York to Florida and from New York to Texas. Not 1 item lost or broken! Clear prompt communication and everything went amazingly well both times. We highly recommend.
Margaret
USThe pick up was handled professionally at my end and my sister was also pleased with the receipt on her end.
Ron
USExcellent service at Affordable rates!
Patricia
USProfessional and efficient from start to delivery.
Phyllis
USExcellent handling of my property
Doug
USShipped a dining room table from CA to NC. Item was picked up by local carrier for packing and crating then trucked to my home in NC. Great job from start to finish and was just easy at a fair price.
Sharon
USAccurate information. Faster than expected pickup and delivery. Overall great experience!
Eileen
USEverything went beautifully from first contact to delivery of a bookcase from St. Louis to San Antonio. The delivery here was perfect and the bookcase wonderfully crated and protected. When my friend arranged to remove my old bookcase, using a commercial dolly we then unwrapped the bookcase and it was in perfect condition, not a scratch. Again with the use of the dolly. it is now lovingly ensconced in my office where I can remember my dear sister who died on Dec. 19, 2019. Thank you so much for such excellent service and being easy to work with.
Janet
USFrom the start to the end of the move and beyond shipsmart was there. There was someone there to answer my questions. There will my shipment was picked up. Notified when the shipment would leave and arrived within two weeks 2000 miles away. I will definitely refer friends and family . My experience was excellent I am so glad I used Shipsmart. Thank you
Adam
USWas in the Army for almost 10 years and moved a lot so I have experienced a lot of movers. This company was by far the best moving company I have ever experienced. Hands down.
Martha
USAll aspects of item transport went beautifully!
Kirk
USExcellent service. Actual cost was slightly higher than quoted but we added items. We would use again to move.
Jesse
USHad a great experience with ShipSmart. Items eere handled and packed extremely well and arrived in perfect condition. Everyone was extremely polite and helpful.
Scott
USDid everything they said they would , and good service.
Karen
USWe had great customer service and follow through. We transported a mattress and frame from NJ to FL. They were timely for the pick up. We also received call confirmation on date to expect delivery and confirmation. Highly recommend.
Gayle
USShowed up on time and did as hoped. I would recommend.
Rita
USexcellent service on phone. rez were timely. pick up was timely and easily arranged. very friendly folks and delivery made to snowy Illinois without incident. would use them again without hesitation.
RICHARD
USHave used Ship Smart 3 times and have been highly satisfied each time.
Charles
USGreat service.
Ed
USeverything went smooth and professional. well done
Jill
USAfter a slow start everything went well. The movers were careful and wrapped everything well and the items were delivered in a timely manner.
Steven
USGreat couldn’t be better
Diane
USThey were so helpful. The crew they sent to pack up was fantastic. My items arrived in a timely period of time. The crew on the receiving end was also great. Would consider them as a first choice.
Maria
USEasy online process, fast call to set up details, easy billing and all items arrived safely.
Edward
USEverything went very smoothly. The estimate matched the final bill. They picked up and delivered on time. There was no damage.
Bob
USEverything went well except the casters on the table were broken.
Kathleen
USVery positive Excellent customer service Everyone I spoke with was pleasant knowledgeable and helpful The furniture arrived in excellent condition, all the way from Michigan to Oregon Delivered in a timely manner
Laura
USWow! Great job on the packing and shipping. I just unwrapped and my garage is filled with all manner of packing materials and protection for my shipped dining chairs. Protected from damage is an understatement! Not a scratch on any of them. Thank you.
Nancy
USmy item was picked up next day after order. Shipping was timely and item was very securely wrapped!
Grace
USProfessional service, everyone from agent who helped with the shipment from the original order to pick up and delivery. Helpful, friendly and courteous service, this is our second time using this service and will use they again. Crating and packaging of the furniture was outstanding.
Robert
USPick-up and delivery went very smooth, would definitely use again.
Steve
USShip Smart did a great job moving my things from a storage locker in Wisconsin and packing them on pallets that were delivered safely out to Washington state on time. I highly recommend Ship Smart for getting your move done right.
Sandra
USVery satisfied with your service.
Henry
USShip Smart performed and coordinated with us as they indicated they would.
Donna
USCompletely satisfied with Ship Smart’s professionalism - from scheduling to delivery - top notch service! I unequivocally recommend Ship Smart!
Stephanie
USGreat service and everything was wrapped well and nothing was broken. Their estimate was much higher than expected.
Sherry
USA great experience - highly recommend!
Ann
USEfficient operation, good outcome. Antique chest arrived in great shape!
Carol
USShipSmart did an outstanding jymoving furniture from Wisconsin to a granddaughter’ ‘s apartment in Boston. The initial packing was done efficiently and when promised as was the delivery. The delivery group even set her bed up for her. Everything was delivered in perfect condition. I would recommend them unconditionally. I’m a satisfied customer.
Joy
USitems arrived well packed with no damage for such a small shipment, it arrived a soon as possible: I think about 2 weeks