Warehouse Direct Sales, Nationwide Shipping Order Online
Contact Information:
https://gokartsusa.com
support@gokartsusa.com
707-745-5278
6610 Goodyear Road Benicia,CA 94510 United States
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Marie
USI ordered a golf cart on June 4th and it was supposedly ready to ship on June 16th--two weeks later—even though it was vehicle in stock. I still cannot verify that it actually shipped. A short response from the help center said the ETA was probably mid-July! They wanted my money right away with a wire from my bank yet I can’t get in contact with anyone live at customer service. If you sent thousands of dollars to buy a product, you should be able to get in touch with someone to discuss the arrival of your product, or how about even a thank you for ordering? I’ve sent emails with questions regarding my order, tracking number and ETA only to receive a cryptic one-liner that never answers any of my questions. It’s now June 26th, and I still have no idea what day the vehicle will arrive.
Brandon
USGo cart came to me "mostly assembled"... It came to me with an engine on a frame and wires ran, thats about it. The shocks were off, bolts for shocks were missing, my gas line had a slice in it, and the motor was not running correctly (flooding). I gave the company a chance by emailing them on 6/9/20 to address these issues but never responded. I have addressed all my issues and the go cart is currently running just fine its a nice machine but be warned after you hit buy you are on your own
Jeff
USCustomer service is non existent. Stock issues meant a refund was eventually issued after I asked for shipping confirmation several times over 3 week period. The one item that was shipped included the MCO in the crate but it was not filled out and caused delays with getting it titled.
Deb
USReceived the order in about 14 days. Delivery was professional.
Lori
USI have not received my refund from my first order that I cancelled and I reordered and they billed my credit card again but have not shipped yet. Not happy at all so I have 2 credit cards billed and no product and no refund for the first cancelled shipment.
Chris
USThe worse customer service EVER!!! I’ll stick to purchasing through GoPowerSports going forward.
Matt
USHaven’t received it yet or any email with updates but keep getting these review emails.. it’s been 3 weeks!!!
Scott
USGreat products and service! I recently ordered a 110cc ATV for my 6-year old, and it arrived quickly with an easy to follow assembly guide. ATV started right up and has been running good so far.
customer
USProcess was OK, no email that my Jeep was shipped. Only that it was ready for shipping. My free gift was not included and someone needs to email me or cal me . Thanks